Frequently Asked Questions:
Intake Appointments
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Please click here to read our step by step guide to our intake process before you begin!
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Follow prompts on our “request an appointment” button above, or click here
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Appointments must be scheduled at least 32 hours in advance. At this time, we are unable to remove late-notice appointment options from the online portal view.
If you return to the portal and select a time that is at least 32 hours ahead, you will be prompted to enter the required information to request your appointment.
This advance notice allows clients sufficient time to complete required paperwork and ensures our clinicians are able to properly prepare for additions to their schedules.
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While it is possible, your intake therapist is not guaranteed to be your ongoing therapist.
After your intake appointment, you may:
Be matched with a therapist to begin ongoing services
Be placed on our waitlist
If we are unable to provide the requested services or a different level of care is needed, we will provide you with referrals tailored to your needs
Our goal is to ensure you are matched with the clinician best suited to your needs.
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Yes. Each individual seeking therapy services must schedule and attend their own intake appointment.
This allows us to complete the necessary assessments and documentation for each person receiving care.
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The cost of your first session depends on your insurance provider and your specific plan benefits.
To obtain an estimate of your out-of-pocket cost, we recommend contacting your insurance company directly. The member services phone number can be found on the back of your insurance card. When you call, you may request a cost estimate using the procedure code 90791 (Initial Diagnostic Evaluation).
Please visit our billing page for more information on costs & insurance.